Privacy Policy
Last Updated: September 2026
Introduction
Sage-glade ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or use our services.
By using our website, you acknowledge that you have read and understood this privacy policy.
Data Controller
For the purposes of applicable data protection legislation, the data controller is:
Sage-glade
47 Kensington Gardens Square
London W2 4BA
United Kingdom
Email: [email protected]
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name and contact details when submitting inquiry forms
- Email address for correspondence purposes
- Details about your research interests or project requirements
- Any additional information you choose to share in communications
Automatically Collected Information
- Technical data including IP address, browser type, and operating system
- Usage data including pages visited, time spent on site, and navigation patterns
- Cookie data as described in our Cookies Policy
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: Where you have given clear consent for specific purposes
- Contract: Where processing is necessary to fulfil a service agreement
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal Obligation: Where we must comply with applicable laws
How We Use Your Information
Your personal data may be used for:
- Responding to inquiries and providing requested services
- Processing service requests and managing client relationships
- Improving our website and service offerings
- Sending relevant updates about our services, where consent has been given
- Complying with legal obligations and protecting our legitimate interests
Data Sharing
We do not sell your personal information to third parties. We may share data with:
- Service providers who assist with website hosting and maintenance
- Professional advisors including legal and accounting services
- Authorities where required by law or to protect our legal rights
Any third parties with whom we share data are contractually obligated to protect your information and use it only for specified purposes.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary based on:
- The nature of the data and reason for collection
- Legal requirements mandating specific retention periods
- Ongoing business relationships and service agreements
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under applicable data protection legislation, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request limitation of processing
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the details provided above.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure data storage with access controls
- Encryption of data in transit
- Regular security assessments and updates
- Staff training on data protection practices
International Transfers
Your data is primarily processed within the United Kingdom and European Economic Area. If transfers to other jurisdictions occur, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.
Children's Privacy
Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.
Complaints
If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Contact
For questions about this privacy policy or our data practices, contact:
Sage-glade
47 Kensington Gardens Square
London W2 4BA
United Kingdom
Email: [email protected]