Contact Us
Get in Touch
We welcome inquiries from researchers, educators, institutions, and anyone interested in British heritage and culture. Our team strives to respond to all correspondence within two working days.
Our Location
Address
47 Kensington Gardens Square
London W2 4BA
United Kingdom
Working Hours
Monday to Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed
Before You Write
To help us direct your inquiry appropriately, please consider the following:
Research Services: For questions about specific services, pricing, or project timelines, please visit our Services page for detailed information before contacting us.
Archive Access: Existing subscribers can access support documentation through their account portal. New subscription inquiries are handled through the services request process.
Media Inquiries: Journalists and content creators seeking expert commentary or permissions should include publication details and deadlines in their correspondence.
Partnership Proposals: Institutions interested in formal partnerships should outline organisational background and proposed collaboration scope in initial contact.
Response Times
We aim to acknowledge all inquiries within one working day. Substantive responses typically follow within two to three working days, though complex matters may require additional time.
During peak periods, particularly around academic calendar milestones, response times may extend slightly. We appreciate your patience and ensure every inquiry receives appropriate attention.
Sage-glade processes personal data in accordance with applicable data protection legislation. Information provided through correspondence is used solely for responding to inquiries and related administrative purposes.
For details about how we handle personal information, please review our Privacy Policy.